Case Study
Empowering Communities: Enhancing Operations at TNDC
In February 2016, The Tenderloin Neighborhood Development Corporation (TNDC) embarked on an innovative journey with CIRCE to transform their care management approach.
TNDC’s dedicated staff, volunteers, and consultants partnered with CIRCE to customize cutting-edge care management software. The collaboration met the unique needs of individuals, families, providers, and community members benefiting from TNDC’s services.
Details
Organization Name:
Tenderloin Neighborhood Development Corporation (TNDC)
Website:
www.tndc.org
About:
TNDC began in the Tenderloin and expanded across San Francisco, becoming the city’s largest community-based development corporation. With a focus on affordable housing, community health and advocacy for the Tenderloin, TNDC unites staff, tenants, partners, and volunteers to empower neighborhoods through inclusive growth and community empowerment efforts.
Case Study
Empowering Communities: Enhancing Operations at TNDC
In February 2016, The Tenderloin Neighborhood Development Corporation (TNDC) embarked on an innovative journey with CIRCE to transform their care management approach.
TNDC’s dedicated staff, volunteers, and consultants partnered with CIRCE to customize cutting-edge care management software. The collaboration met the unique needs of individuals, families, providers, and community members benefiting from TNDC’s services.
Details
Organization Name:
Tenderloin Neighborhood Development Corporation (TNDC)
Website:
www.tndc.org
About:
TNDC began in the Tenderloin and expanded across San Francisco, becoming the city’s largest community-based development corporation. With a focus on affordable housing, community health and advocacy for the Tenderloin, TNDC unites staff, tenants, partners, and volunteers to empower neighborhoods through inclusive growth and community empowerment efforts.
Analyzing the Problem
TNDC encountered numerous challenges in efficiently tracking and managing long-term tenant engagement. TNDC sought CIRCE’s expertise to enhance operational efficiency and service delivery outcomes to modernize their community care approach for more effective and responsive outcomes.
Collaboration and Solution Design
CIRCE revolutionized TNDC’s operations, enhancing efficiency, data management, and stakeholder communication with integrated reporting dashboards to track volunteer engagement and automation tools to streamline administrative tasks, bolstering their commitment to serving the community effectively and innovatively.
In April 2023, TNDC further advanced its capabilities by collaborating with CIRCE to develop a new program chart for community organizing.
Client Testimonial
“CIRCE was the perfect electronic system to help our Social Workers track long term engagement with tenants in permanent housing. Our direct services team love the intuitive workflow and privacy protections. Managers and administrators are impressed by the top-notch reporting functions. Working with the CIRCE development team was a breeze. They accommodated our priorities and timeline to ensure the best roll out possible. We’re thrilled to be using CIRCE.”
Key Features and Achievements
CIRCE’s case management software system stands out for its user-friendly workflow and robust privacy measures, which are highly valued by TNDC’s direct services team. Throughout the collaboration, CIRCE’s development team seamlessly integrated TNDC’s priorities and timeline, ensuring a smooth rollout.
CLIENT INTAKE FORM
Efficiently gathers essential client information with a focus on accuracy, security, and user-friendly operation.
PROGRESS NOTES & CHARTING
Tracks and documents client progress and health metrics securely and efficiently.
PROGRAM-RELATED FORMS & DOCUMENTATION
CLASSES & GROUPS MODULES
Manages scheduling, participant tracking, and outcomes monitoring for classes and group sessions effectively.
CASE MANAGEMENT FORM
Securely records and manages comprehensive client interactions in compliance with regulations.
The Results
Through its partnership with CIRCE, TNDC has been able to streamline workflow, improve data management, and enhance communication among all stakeholders involved in providing services. TNDC’s direct services team found it easier to monitor and support tenants, while managers and administrators benefited from advanced reporting capabilities.
CIRCE’s collaborative approach allowed for customization to meet TNDC’s specific needs. The integration of CIRCE’s care management software not only facilitated smoother operations within TNDC but also ensured that individuals accessing services received tailored support and better outcomes in serving their community.
Partnering with CIRCE for Case Management Solutions
Partnering with CIRCE has been a pivotal tool in assisting TNDC to engage with communities and connect with individuals in their environments through its care management software. CIRCE empowered TNDC to fully engage with clients and bring successful outcomes for individuals and the communities they serve.
Organizations like TNDC can more effectively fulfill their mission of providing vital support and resources tailored to their specific needs.
Contact us today to discover how CIRCE can empower your organization to effectively meet the needs of your clients with customized support.
Contact Us to Get Started
Let’s connect and explore how we can customize our solutions to transform your operations and empower your team.
