Crisis Support Software
CIRCE empowers both crisis contact centers and mobile crisis response teams to deliver timely, coordinated care. Built on Salesforce’s adaptable platform, our tools support full-spectrum crisis response—from managing high-volume contact center operations to equipping mobile teams for in-the-field assessments, de-escalation, and referrals.
Powering Responsive, Community-Centered Care
Our tools can help you respond effectively by phone or in person, ensuring your community gets the support it needs, when it needs it most.
Integrated Call & Field Management
Connect contact centers and mobile teams with tools that enable dispatch, communication, and service tracking—all in one system.
Mobile-Optimized Forms & Caller Profiles
Support rapid field input and access detailed caller profiles to ensure personalized, effective care in every interaction.
Powerful Integrations and Tools
Enhance internal collaboration with task assignment, call review features, and integration with UCaaS platforms like Teams and Zoom.
Real-Time Dashboards & Analytics
Customizable dashboards deliver live insights into call data, field activities, and response outcomes to guide decision-making.
Secure, HIPAA-Compliant Platform
End-to-end encryption and HIPAA-compliant protocols protect sensitive data across both mobile and contact center operations.
Automated Referrals & Documentation
Automate referrals, track follow-ups, and streamline case notes for faster coordination and better outcomes.
Ready to Enhance Impact?
Whether you’re coordinating urgent response by phone or in person, learn how CIRCE can help you deliver care where and when it matters most.
