Crisis Response Solution
CIRCE empowers both crisis contact centers and mobile crisis response teams to deliver timely, coordinated care. Built on Salesforce’s adaptable platform, our tools support full-spectrum crisis response—from managing high-volume contact center operations to equipping mobile teams for on-the-ground assessments, de-escalation, and referrals.
Powering Responsive, Community-Centered Care
Whether coordinating high-volume calls or deploying mobile teams, CIRCE’s real-time dashboard brings clarity to every moment of crisis response. Track calls, monitor field activity, and visualize outcomes—all in one secure, customizable view. Designed for fast-paced environments, our interface helps your team stay aligned, responsive, and informed.
Key Features of our Productivity-Boosting Management Tools
Our tools can help you respond effectively by phone or in person, ensuring your community gets the support it needs, when it needs it most.
Integrated Call & Field Management
Connect contact centers and mobile teams with tools that enable dispatch, communication, and service tracking—all in one system.
Powerful Integrations and Tools
Enhance internal collaboration with task assignment, call review features, and integration with UCaaS platforms like Teams and Zoom.
Secure, HIPAA-Compliant Platform
End-to-end encryption and HIPAA-compliant protocols protect sensitive data across both mobile and contact center operations.
Mobile-Optimized Forms & Caller Profiles
Support rapid field input and access detailed caller profiles to ensure personalized, effective care in every interaction.
Real-Time Dashboards & Analytics
Customizable dashboards deliver live insights into call data, field activities, and response outcomes to guide decision-making.
Automated Referrals & Documentation
Automate referrals, track follow-ups, and streamline case notes for faster coordination and better outcomes.
Contact Us to Get Started
Let’s connect and explore how we can customize our solutions to meet your specific needs.
